Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

Reis Auto Service Offers Auto Repair Services You Can Count On!

ACDelco
Federated Auto Parts
Jasper
Mitchell1
BG Products
Moog
Car Care Aware

TESTIMONIALS

"If you really need an honest mechanic, this is the place to go ! They look for the best and most affordable way to provide your car with excellent service and parts."


-Felix M.

"I love these guys! Very honest and won't try to haggle. These guys work fast and efficient! I highly recommend"


-M. Draycott

"Honest and affordable repairs done correctly the first time. I've brought both of my vehicles here and I couldn't be happier! Great job guys"


-Griff T.

"Great honest service. Defintley recommmend this place"


-Michael C.

"Brought my husbands car there for a tune up, tire rotation, oil change & the scheduled me right away. I spoke to Bobby on the phone when we scheduled. He was polite & courteous. Then the day we brought the car in for service he was very professional & accommodating. He answered all the questions we had & offered us the waiting room. The staff was quick & efficient. We would recommend bringing in your car for work. Definitely quality & worth it. Thanks to Bobby & the staff!!"


-Stephanie H.

"I highly recommend Reis Auto Service- they did a great job on some complex repairs and the prices were the best I've found in the Tampa Bay area so far! Very honest and the mechanics and manager really worked with me to make sure all was done correctly. My car drives like new now!! Thanks again."


-Zack V.

"Great price and service for my vehicle's alignment. They have fair prices and came highly recommended."


-Curtis M.

"Very friendly, fair pricing. Did a great job! Would recommend to family and friends"


-Heather C.

"These guys are the best in Town and Country. Always fair, knowledgeable , and quick. There is no reason to go to someone else if Reis can do the work."


-Robert A.

"I got a fair rate, quick service, and good understanding of diagnostics and what could be fixed in the future. Did not feel pressured and still got amazing service. This is what going to the mechanic should feel like. I strongly recommend Bob was great!"


-J Mo